The house of sauna and spa
It goes without saying that we want your Klafs investment to last for many years to come, and to do this - regular maintenance of your Klafs equipment is important.
To do this - we have come up with a number of ways to help you from on-site training to our own technical team of engineers.
If you have an account with us, you can log in and view all the technical information for your units as well as past Klafs service sheets or any Preventative Maintenance Agreement that you have with us.
You can also order parts, book an appointment with a Klafs engineer or read the Klafs manuals - all at the touch of a button.
Alternatively, if you would like to contact our central UK technical office for more information you can call us on 0845 129 7192 or email us at technical@klafs.co.uk
Klafs Preventative Maintenance Contracts
Klafs Preventative Maintenance Contracts are a great way to protect your Klafs investment and keep your units in great condition. Our Engineers will visit the site and service your Klafs equipment, fully cleaning and fault finding along the way, as well as the scheduled maintenance work which will eliminate most of the problems that cause units to fail.
As an extra bonus, Contract holders are entitled to up to 20% discount on Klafs Parts†.
Please contact us for more information about the Preventative Maintenance Contract.
Why USE KLafs for your Sauna and Steam Servicing?
- Fully Authorised & Trained Engineers
There are many people claiming an ability to service your Klafs equipment - only our engineers are both able and Klafs authorised. So all service work we carry out is backed by our guarantee as well as by the Klafs name. - Authentic Klafs Parts & Warranty
All parts that we use are supplied by head office in Germany - so they are authentic parts specific to your unit. This is paramount for keeping your units working correctly. Any (non-wearable) part that we fit is guaranteed by Klafs for 12 months. - Quick Problem Solving
As we are trained and experienced in what we do - we can quickly trace faults and bring solutions, ensuring that you units are repaired quickly. We will not leave you for days and we attempt to be at any emergency call out within 24 hours and for over 90% of jobs to be completed on the first visit to site. - Speedy Parts Delivery
We have stock of popular parts here in the UK, and all parts are kept in stock at our head office in Germany. Our aim is simple, to have over 95% of parts with you within 2 working days (or 1 working day should you require). - Dedicated Klafs Office Support
We have a team of trained staff at our UK technical office who can answer any queries that you may have on the phone. - Online Access to Information
All our customers have the ability to view their equipment, parts and manuals online at the touch of button, enabling a quick and simple way to replenish stock or check the latest information.
† With PMC's with a minimum of 4 scheduled visits per year. Discounts may vary. Please contact us for more information
